Effective Date: 01- May-2026
Website: www.gsainiholidays.com
Business Name: G Saini Holidays (a part of G Saini Overseas)
At G Saini Holidays, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a travel inquiry, book a tour package, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information from you:
Type of Information | Examples |
Personal details | Name, phone number, email address, address |
Travel details | Destination, travel dates, number of travelers, preferences |
Booking details | Package selected, hotel preference, transport requirements |
Identity details | Government ID or passport details, where required for bookings |
Payment details | Transaction ID, billing details, payment status |
Technical information | IP address, browser type, device information, pages visited |
Communication records | Messages, emails, WhatsApp chats, inquiry forms |
We collect this information when you:
- Fill out an inquiry or booking form.
- Contact us by phone, email, WhatsApp, or social media.
- Subscribe to newsletters or offers.
- Make a payment or booking.
- Browse or interact with our website.
How We Use:
We use your personal information to:
- Respond to your travel inquiries.
- Process tour, hotel, flight, cab, or activity bookings.
- Create customized travel packages.
- Send booking confirmations, invoices, itineraries, and updates.
- Coordinate with hotels, transport providers, airlines, guides, and other travel partners.
- Process payments and refunds.
- Provide customer support before, during, and after your trip.
- Send promotional offers, newsletters, or travel updates, where permitted.
- Improve our website, services, and user experience.
- Comply with legal, tax, accounting, and regulatory requirements.
Sharing of Information
We may share your information with trusted third parties only when necessary to provide our services, including:
- Hotels, resorts, homestays, and accommodation providers.
- Airlines, railway agents, cab operators, bus operators, and transport providers.
- Tour guides, activity operators, and local service providers.
- Payment gateways, banks, and financial service providers.
- Visa, insurance, or documentation service providers, if applicable.
- Government authorities, law enforcement agencies, or regulators, where legally required.
- Technology service providers such as website hosting, CRM, email, analytics, and communication platforms.
We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.
Payment Information
Payments made through our website or payment links may be processed by third-party payment gateways. We do not store your complete card, UPI, net banking, or payment account details on our servers.
Payment providers may collect and process your payment information according to their own privacy policies and security standards.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance and functionality.
- Understand how visitors use our website.
- Remember user preferences.
- Measure marketing campaign performance.
- Show relevant advertisements, where applicable.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect some features of the website.
Cookies and Tracking Technologies
With your consent or where permitted by law, we may send you travel offers, package updates, newsletters, and promotional messages by email, SMS, phone, WhatsApp, or other channels.
You may opt out of marketing communications at any time by contacting us at marketing@gsainiholidays.com or following the unsubscribe instructions provided in our messages.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
These measures may include:
- Secure servers and hosting.
- Access controls.
- Data encryption where appropriate.
- Secure payment processing through trusted providers.
- Internal confidentiality practices.
However, no online transmission or storage system is completely secure. Therefore, we cannot guarantee absolute security of your information.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services.
- Complete bookings and travel arrangements.
- Resolve disputes or customer service issues.
- Maintain business, tax, legal, and accounting records.
- Comply with applicable laws.
When the information is no longer required, we may delete, anonymize, or securely archive it.
International Transfers
Some travel services may require sharing your information with service providers located outside your state or country, such as hotels, airlines, overseas tour operators, visa consultants, or destination partners.
By using our services, you agree that your information may be transferred and processed in locations where privacy laws may differ from those in your place of residence.
Your Rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Withdraw consent for certain uses of your information.
- Object to or restrict certain processing activities.
- Opt out of marketing communications.
- Request details about how your information is used or shared.
To exercise your rights, contact us at director@gsainiholidays.com.
Children’s Privacy
Our services are generally intended for adults and families making travel bookings. We do not knowingly collect personal information from children without consent from a parent or guardian.
If you believe that a child has provided us personal information without proper consent, please contact us and we will take appropriate steps to delete such information.
Third-Party Links
Our website may contain links to third-party websites, such as hotels, airlines, payment gateways, social media platforms, or travel partners.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before sharing personal information with them.
Reviews, Testimonials, and User Content
If you submit reviews, testimonials, photos, videos, or feedback, we may use them on our website, social media pages, or marketing materials with your consent or as permitted by law.
Please avoid sharing sensitive personal information in public reviews or comments.
Legal Compliance
We may disclose your information if required to do so by law, court order, government authority, or regulatory requirement.
We may also use or disclose information to protect our rights, property, users, business, or the safety of others.